To receive communications from us via email you'll need to access My OnePath Life to obtain some policy-related documents, including Annual Review Packs. If you do not wish to access your policy documentation via the customer portal, you will need to register with My OnePath Life, and then change your mailing preference to mail. Alternatively, you can contact our Customer Care team on 133 667 to help you with this change.
This means that in the future you will receive mail-based communications instead of email.
If you usually receive communication from us by mail, we will continue to send your policy documentation by mail. However, by registering with My OnePath Life and updating your communication preference to email, you can ensure that your policy documentation is stored in one convenient and secure place. You’ll also be doing your part to help reduce the impact of printed correspondence on our planet.