Contact Us

If you have any questions, please call us on the relevant number below. Or fill in our general enquiry form and we’ll respond by email or phone within two working days

General enquiries Phone number Opening hours (AEST)

Insurance purchased through an Adviser – Life, Trauma, Total Permanent Disability, Income Protection, Business Expenses, Living Expenses and Child Covers, Home Loan Protection

133 667

Weekdays 8:30am to 6:00pm

Insurance purchased directly from OnePath – Life, Trauma/Major-illness, Accident and Income Protection Insurance


132 062

Weekdays 8:00am to 6:00pm

Car, Home, Landlord, Travel and CTP Green Slip Insurance

131 614

Weekdays 8:00am to 8:00pm

QBE Mortgage Protection Insurance – Existing customers only

1300 721 426

Weekdays 8:00am to 6:00pm
Saturday 9:00am to 1:00pm

Supporting customer experiencing vulnerability Website:

International Callers

+61 2 9995 3077

Weekdays 8:30am to 5:30pm

Adviser enquiries Phone number Opening hours (AEST)

Risk Adviser Services

1800 222 066

Weekdays 8:00am to 8:00pm

Retail underwriting

1800 300 006

Weekdays 8:30am to 5:00pm

Group underwriting

1800 199 414

Weekdays 8:30am to 5:00pm

Website support

1800 290 685

Weekdays 8:30am to 5:30pm

Products Mailing address

For all life insurance products

Locked Bag 994
North Sydney NSW 2059

For all direct insurance products (i.e.Mortgage protection insurance, car, home, landlord, travel etc.)

GPO Box 4129
Sydney NSW 2001