If you have any questions, please call us on the relevant number below. Or fill in our general enquiry form and we’ll respond by email or phone within two working days
Contact Us
| General enquiries | Phone number | Opening hours (AEST) |
|---|---|---|
Insurance purchased through an Adviser – Life, Trauma, Total Permanent Disability, Income Protection, Business Expenses, Living Expenses and Child Covers, Home Loan Protection |
Weekdays 8:30am to 6:00pm |
|
Insurance purchased directly from OnePath – Life, Trauma/Major-illness, Accident and Income Protection Insurance
|
Weekdays 8:00am to 6:00pm |
|
Car, Home, Landlord, Travel and CTP Green Slip Insurance |
Weekdays 8:00am to 8:00pm |
|
QBE Mortgage Protection Insurance – Existing customers only |
Weekdays 8:00am to 6:00pm |
|
| Supporting customer experiencing vulnerability | Website: onepath.com.au/vulnerable-customer | |
International Callers |
Weekdays 8:30am to 5:30pm |
|
| Adviser enquiries | Phone number | Opening hours (AEST) |
|---|---|---|
Risk Adviser Services |
Weekdays 8:00am to 8:00pm |
|
Retail underwriting |
Weekdays 8:30am to 5:00pm |
|
Group underwriting |
Weekdays 8:30am to 5:00pm |
|
Website support |
Weekdays 8:30am to 5:30pm |
| Products | Mailing address |
|---|---|
For all life insurance products |
Locked Bag 994 |
For all direct insurance products (i.e.Mortgage protection insurance, car, home, landlord, travel etc.) |
|