Information for our customers affected by current weather events
We are here to help, please click here for more information.
Make a claim
We have specialist teams to help you through the claim process. Please find your type of cover below and follow the steps.
| Type of cover | Product name | How to claim |
|---|---|---|
Life insurance |
OneCare Life Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
EasyProtect Life All other direct life insurance products |
Call 13 20 62 between 9.00am and 5.00pm (AEST) weekdays.
|
|
OnePath Endowment OnePath Whole of Life OnePath Personal Retirement Plan OnePath Regular Savings Plan |
Contact your financial adviser or call the Zurich/OnePath Customer Care team on 1800 646 706 between 8:30am and 7:00pm (AEST) weekdays (Friday 8:30am – 5:30pm). |
Income protection
|
OneCare Income Secure Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
OneCare Business Expense Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
OneCare Living Expense Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
EasyProtect Income All other direct income protection products |
Call 13 20 62 between 9:00am and 5:00pm (AEST) weekdays Call 13 20 62 between 9:00am and 5:00pm (AEST) weekdays. |
Trauma insurance |
OneCare Trauma Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
OneCare TPD Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
OneCare Child Cover |
Contact your financial adviser or call us on 1300 555 250 between 8.30am and 5.30pm (AEST) weekdays. |
|
EasyProtect Major Illness All other direct trauma products |
Call 13 20 62 between 9:00am and 5:00pm (AEST) weekdays Call 13 20 62 between 9:00am and 5:00pm (AEST) weekdays |