Qantas Rewards
Stamp Duty Communications July 2024
Qantas Rewards
Stamp Duty Communications July 2024
Qantas Rewards
Stamp Duty Communications July 2024
OnePath and Qantas Frequent Flyer Rewards Disclaimer
You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership, and earning and redeeming of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Qantas Points are earned in accordance with, and subject to, OnePath and Qantas Frequent Flyer Terms and Conditions, and once credited to your Qantas Frequent Flyer account are governed by, and subject to, the terms and conditions of the Qantas Frequent Flyer program. OnePath (or any of its related bodies corporate) is not responsible for the management, operation or administration of the Qantas Frequent Flyer program.
As a OnePath Life Insurance customer, you earned Qantas Points when you paid your premiums on eligible policies and once your Qantas Frequent Flyer number was provided. For every $1 of premium paid, you earned 1 Qantas Point.
The stamp duty portion of premiums was not included in the points calculation on policies in-force between 1st March 2022 and 1st September 2023. That's why you didn't get the right amount of Qantas Points for your policy during that time.
We will have added the missing Qantas Points to your Qantas Frequent Flyer account for the stamp duty portion of your premium by the 30th of September 2024.
No, we've fixed this issue in September 2023, so your Qantas Points allocation will not be affected in the future.
You can check your policy details online at any time by going to the OnePath customer portal through this link.
You can get in touch with our Customer Care team on 133 667, weekdays from 8:30 am to 6:00 pm (AEST). You can also speak to your financial adviser.
Simply log in to your Qantas Frequent Flyer account via the 'Log In' button on the Qantas website to find your points balance.
No, OnePath will not be contacting you directly once the points have been added to your Qantas Frequent Flyer account. Please check your account by heading to the Qantas website and logging into your Qantas Frequent Flyer account via the ‘Log In’ button.
This error impacted OneCare and OneCare Super policies with Life, Total and Permanent Disability, Trauma, Child Cover and/or Extra Care Cover that were in-force at some point between the 1st of March 2022 and the 1st of September 2023.
You will receive a notification from OnePath for each policy you own that has been affected with the amount of Qantas Points owed.
Zurich Australia Limited, trading as OnePath Life (ABN 92 000 010 195, AFSL 232510) (Zurich or OnePath) issues OneCare including OneCare External Master Trust and OneCare SMSF.
Brighter Super Trustee (ABN 94 085 088 484, AFSL 230511, RSE L0000178) (Trustee) is the trustee of Brighter Super (ABN 23 053 121 564, RSE R1000160) (Fund) and the issuer of OneCare Super. Zurich is the administrator and insurer for OneCare Super.
This information does not take into account your personal objectives, financial situation or needs. You should consider these factors and the appropriateness of the information to you. Consider seeking advice specific to your individual circumstances from an appropriate professional. You should also consider the relevant Product Disclosure Statement (PDS) for the product available at OneCare Policy Terms | OnePath or by calling us on 133 667 in deciding whether to acquire or continue to hold the product. Furthermore, some relevant products have been designed to meet certain objectives, financial situations and needs, which are described in its Target Market Determination available at Target Market Determinations | OnePath.