With ongoing severe flooding in parts of QLD & NSW, we are working hard to support our customers and respond as quickly as possible.
Please ensure you follow the advice of local authorities if you are affected by the flooding, see emergency contact details further below.
Information for our customers affected by current weather events
We are here to help and settle claims as fast as possible. Life insurance claims can be lodged directly with us at Onepath, as follows:
Assistance for those impacted or involved
Support is available for OnePath Life customers who are impacted or experiencing hardship. This includes those OnePath life insurance customers who (a) have been directly impacted by the flooding in natural disaster zones, or (b) are volunteering in natural disaster flood impacted regions or are with emergency response teams, to the detriment of their own financial wellbeing.
Please either contact your financial adviser or call OnePath on 1300 555 250 when it is safe to do so to discuss your options.
Please remember to dial 000 in an emergency and always follow the advice and direction of emergency services.
For the latest information on the floods, please listen to local radio and monitor information from the below sources.
- State Emergency Services
State Emergency Service | Queensland Fire and Emergency Services (qfes.qld.gov.au)
- Queensland Police Service
Queensland Police Service