Contact Us

Visit My OnePath Life, our customer self-service portal, where you can view your life insurance cover, pay your premium, register a claim or make changes to payment or contact details online, 24/7.

❯ Log in or register

If you do have any questions, get in touch with our team using the details below.

General enquiries

Email

Fill out our enquiry form – we will respond by email or phone within 2 business days. 

Phone

Insurance purchased through an Adviser – Life, Trauma, Total Permanent Disability, Income Protection, Business Expenses, Living Expenses and Child Covers

133 667

Weekdays 8:30am to 6:00pm (AEST)

QBE Mortgage Protection Insurance – Existing customers only
 

1300 721 426

Weekdays 8:00am to 6:00pm
Saturday 9:00am to 1:00pm (AEST)

Supporting customer experiencing vulnerability Website: onepath.com.au/vulnerable-customer

International Callers

+61 2 9995 3077

Weekdays 8:30am to 5:30pm (AEST)

Adviser enquiries

Phone

Risk Adviser Services

1800 222 066

Weekdays 8:30am to 6:30pm (AEST)

Retail underwriting and new business

1800 244 306

Weekdays 8:30am to 5:00pm (AEST)

Group underwriting

1800 199 414

Weekdays 8:30am to 5:00pm (AEST)

Products Mailing address

For all life insurance products

Locked Bag 994
North Sydney NSW 2059

Customers

Check your account balances, your insurance policy details, perform online transactions or access your rewards program.

Advisers

Efficiently manage your clients' portfolio and access OnePath product information.