IMPORTANT INFORMATION

WHAT

DATE

All pre OneCare OnePath policies (e.g. World of Protection) are no longer available in OneView Life or Account Access

Ongoing

WHAT

DATE

Delays to direct debit billing for pre OneCare OnePath retail policies

Ongoing

WHAT

DATE

Change to the existing OnePath Pre-Assessment email address

Ongoing

UPDATES FOR YOUR BUSINESS

A confident outlook for 2022

Welcome to our final edition of OnePath Insurance News for 2021. It’s been an extremely busy and challenging year for all of us in the advice and life insurance industries. It’s important therefore that I take a few minutes to reflect on and call out some of the important things that have been delivered and achieved during the year to help support you and our industry. Read more

Transition of all pre OneCare OnePath Life retail products and policies from ANZ systems to Zurich systems

Thank you for your continued support while we simplify and improve the systems that support you. We are pleased to let you know that the transition of all pre OneCare OnePath Life retail products and policies from ANZ systems to Zurich systems is now complete. Let us take you through the important things you need to be aware of. Read more

ONEPATH NEWS AND EVENTS

Supporting LifeBid on their mission to improve efficiency and remove complexity from risk advice processes

Providing easy, affordable access to quality advice and cover, for all Australians is paramount. That’s why we have partnered with LifeBid as a platinum insurance partner, to help improve efficiency and remove complexity. As a founding partner, we are proud to stand with our industry peers to try to fix this problem. Read more

Offering financial peace-of-mind to Australians around risk of COVID-19 vaccine side-effects

OnePath is giving COVID-19 vaccination protection at no extra cost to everyone insured under an eligible life insurance policy. An additional amount will be paid to customers who can claim under their insurance because of suffering a serious side effect from an approved COVID-19 vaccination. Read more

LATEST INSIGHTS

Watch our short explainer video on OneCare Income Secure Protection

OneCare Income Secure Protection ushers in a new era of certainty, stability, and sustainability in income protection products. Watch our explainer video which will help you gain clarity on the product, it’s benefits and our commitment to your clients when it comes to claim time and supporting them in their journey back to wellness. Watch video

Supporting your clients with rehabilitation and return-to-work

At OnePath we believe that getting clients back to doing what they love is critical to building their confidence and improving their mental health. We are committed to supporting your clients in doing this with empathy, care and dedicated support. Download our latest brochure and read about how we can support your clients, our guiding principles behind our Individual Disability Income Insurance and examples of a typical claimant journey. Download Brochure

Business operating hours during December and January

Our offices nationally will be closed from Thursday 23 December 2021 and will reopen on Monday 10 January 2022. To ensure you can access support during this time, we will have a limited number of staff working reduced hours across our underwriting, claims and operations teams. Find out business operating times

Speak to your Business Development Manager for the latest insights.

Important information

The issuer of this communication is OnePath Life Limited (OnePath Life) ABN 33 009 657 176 AFSL 238341 and Zurich Australia Limited (Zurich) ABN 92 000 010 195 AFSL 232510.

This email is intended for the named recipient only. It may contain information which is confidential, commercially sensitive, or copyright. If you are not the intended recipient you must not reproduce or distribute any part of the email, disclose its contents, or take any action in reliance. If you have received this email in error, please contact the sender and delete the message. It is your responsibility to scan this email and any attachments for viruses and other defects.

To the extent permitted by law, Zurich and its associates will not be liable for any loss or damage arising in any way from this communication including any file attachments. We may monitor email you send to us, either as a reply to this email or any email you send to us, to confirm our systems are protected and for compliance with company policies. Although we take reasonable precautions to protect the confidentiality of our email systems, we do not warrant the confidentiality or security of email or attachments we receive.

Important information: The information is current as at December, 2021, is given in good faith and is derived from sources believed to be accurate as at this date, which may be subject to change. It should not be considered to be a comprehensive statement on any matter and should not be relied on as such. It does not take into account the personal objectives, financial situation or needs of any person. You should consider these factors, the appropriateness of the information, and the appropriate Product Disclosure Statements (available from your BDM or at onepathinsurance.com.au) before making any decisions. Furthermore, our products have been designed to meet certain objectives, financial situations and needs, which are described in our Target Market Determination available at www.onepathinsurance.com.au/tmd.

Contact your Business Development Manager if you would like to provide us with feedback and to update your details.

Life Risk and Investments contact Adviser Service Centre 1800 500 655, Zurich Financial Services, Locked Bag 677, North Sydney NSW 2059

Security & Privacy Statement

PDR AROD-017813-2021