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Important information: Coronavirus

We will be updating advisers on the latest product, technical and investments news in our regular super and investments adviser newsletter, Adviser Insights. To subscribe to Adviser Insights, click here and login.

 

Illustrator ‘Client URL’ Personal Statement not available:

The ‘Client URL’ Personal statement submission method on Illustrator/OCX is currently not working as expected. Please use an alternative personal statement method in the interim.

We are investigating this issue with urgency & apologise for any inconvenience caused.

 

OnePath Systems Outage

OnePath will be performing system maintenance from 9PM (AEST) Friday 30 October 2020 – 11.59PM (AEST) Saturday 31 October 2020, which will result in the following system being unavailable:

  • OnePath Illustrator/OneCare Express (including Illustrator Online, Illustrator Desktop when used online and Client URL).

Please ensure all applications are submitted in Illustrator by 9.00PM (AEST) Friday 30 October 2020.

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