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Important information - scheduled OnePath systems outage

From approximately 9:00am Monday 1 July 2019 until 5:00pm Friday 26 July 2019 (AEST), OnePath will be performing end of financial year processing for Pension products. Until these processes are finalised, any Centrelink Schedule requested will be based on interim figures and may be subject to change.


To ensure the best user experience, we will be upgrading OnePath systems in July 2019.

Scheduled maintenance dates and times where OnePath systems will not be available:

  • Friday 26 July, 8:30 PM (AEST) to Sunday 28 July, 8:30 PM (AEST)

OnePath systems that will not be available during scheduled maintenance:

  • OneView Life
  • OnePath Illustrator/OneCare Express (including Illustrator Online and Illustrator Desktop)
  • OnePath Illustrator Client URL for your clients

Please note that any incomplete applications that are saved in Illustrator will be available once the systems come back online.

Get in touch with your Business Development Manager if you need more information.

Thank you for your patience while we build a better user experience.

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