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Important information to help life insurance customers

We’re offering a life insurance premium waiver to our customers impacted directly, and for those supporting the firefighting efforts, who are experiencing financial hardship.

If you have clients experiencing hardship, please speak to Business Development Manager or see here for more information.


Important Notice: Scheduled outage between 02:30 AM Saturday 18/01/2020 (AEST) – 7:30 PM Saturday 18/01/2020 (AEST)

Attention advisers, OnePath will be performing essential technical system maintenance which may impact certain options within Account Access.

The following function(s) may not be available during this time:

  • Adviser Registration
  • Online Forms
  • Online Switch Form for non-OneAnswer products
  • View Statements

We apologise for any inconvenience this may cause.

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