If you have any questions, please call us on the relevant number below. Or fill in our contact form and we’ll respond by email or phone within two working days.
Important message: On 17/06/2013 ANZ Wealth head office, including the OnePath head office is changing from 347 Kent Street Sydney to 242 Pitt Street Sydney.
| Services | Phone number | Opening hours (Sydney time) |
|---|---|---|
|
General enquiries |
133 665 |
8:30am to 6:30pm Mon - Fri |
|
Website support |
1800 251 588 |
8.30am to 5.30pm Mon - Fri |
|
Find an adviser |
1300 550 805 |
8.30am to 5.30pm Mon - Fri |
|
New customers |
1300 550 805 |
8.30am to 5.30pm Mon - Fri |
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If you bought your product directly from OnePath | ||
|
Life Insurance, Income Protection, Accident Insurance & Major Illness Insurance |
1800 500 229 |
8am to 7pm Mon - Fri |
|
Income Protection - Pro Secure |
1800 658 679 |
8am to 7pm Mon - Fri |
|
Mortgage Protection Insurance - Existing Customers Only |
1300 721 426 |
8am to 6pm Mon - Fri, 9am to 1pm Sat |
|
Car, Home, Landlord & Travel Insurance |
132 062 |
8am to 7pm Mon - Fri |
|
CTP Green Slip |
132 062 |
8am to 7pm Mon - Fri |
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If you received your product from your employer | ||
|
Corporate Super |
1800 627 625 |
8:30am to 8:00pm Mon - Fri |
|
Integra Super |
133 665 |
8:30am to 6:30pm Mon - Fri |
|
Income Protection - Pro Secure |
1800 658 679 |
8am to 6pm Mon - Fri |
|
Group Risk |
1800 648 921 |
8.30am to 5.30pm Mon - Fri |
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If you bought your product through a financial adviser |
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Please contact your financial adviser directly, or call OnePath on 133 665. | ||
| Information for employers | Phone number | Opening hours (Sydney time) |
|---|---|---|
|
Corporate services |
02 9234 8111 |
8:30am to 5:30pm Mon - Fri |
|
Corporate Super |
1800 627 625 |
8:30am to 8:00pm Mon - Fri |
|
Integra Super Employer |
133 665 |
8:30am to 6:30pm Mon - Fri |
|
Group Risk |
1800 648 921 |
8.30am to 5.30pm Mon - Fri |
| Services | Phone number | Opening hours (Sydney time) |
|---|---|---|
|
Adviser Services |
1800 804 768 |
8:30am to 6:30pm Mon - Fri |
|
Risk Adviser Services |
1800 222 066 |
8am to 8pm Mon - Fri |
|
RiskWorks Hotline |
1800 199 414 |
8.30am to 5pm Mon - Fri |
|
Website support |
1800 251 588 |
8.30am to 5.30pm Mon - Fri |
|
To find a BDM, login to Adviser Advantage | ||
Mailing addresses and fax numbers for all forms and applications
| Products | Fax no. | Mailing address |
|---|---|---|
|
For all OnePath superannuation, investment and pension products |
(02) 9234 6668 |
GPO Box 5306 |
|
For all life insurance products |
(02) 9262 5319 |
GPO Box 4148 |
|
For all direct insurance products (i.e.Mortgage protection insurance, car, home, landlord, travel etc.) |
(02) 9234 6000 |
GPO Box 4028 |